About

We are a community of forward-thinking and regenerative doers, committed to inspiring smarter policy-making and reimagined service delivery.

ABOUT US

Advancing Governance Through Human-Centered Tech Solutions and Insights.

At SmartGov, we recognize that the 21st century has brought with it groundbreaking technology and cognitive insights that have the potential to revolutionize the way governments govern and perform. However, we also recognize that many governments are not keeping pace with these advancements, and when they do, they often treat technology as a standalone practice, missing core elements necessary for success. This is why we see many digitalization trials failing, especially in developing countries.
We believe that there is an emerging need for a dedicated think-and-do tank to accelerate governance advancements through cognitive insights and the implementation of public interest technology. As citizens become increasingly reliant on digital technologies, the need for a human-centered approach directly in engineered systems becomes more important. However, we rarely see social scientists work alongside technologists and policy experts, especially when developing government-related technology. This is why SmartGov defines itself as a think-and-do tank, as we believe that GovTech should go beyond traditional consulting firms and standalone tech firms.
Our mission is to bring together the best of both worlds – the intellectual rigor of research and the practical experience of implementation in the public sector. By combining the expertise of interdisciplinary researchers, software engineers, and policy experts, SmartGov is able to develop innovative solutions that are both evidence-based and grounded in the realities of governance.
We take a hands-on approach to governance challenges, working directly with governments and stakeholders to develop and implement solutions that are tailored to their specific needs and contexts. Our goal is to make a real difference in the lives of citizens by helping governments become more efficient, effective, and responsive to the needs of their constituents. At SmartGov, we are committed to driving positive change in the public sector by bridging the gap between technology, policy, and civic sciences to make real progress in addressing some of the most pressing issues facing our communities today.
Our work philosophy is to collaborate closely with thought leaders, prioritize social impact and result-driven approaches, and use highly innovative and collaborative methods. We consider ourselves as an R&D institute dedicated to governance advancements that emphasize smart, citizen-centric solutions that are effective and sustainable.
 

Our efforts thus contribute to the United Nations Sustainable Development Goals 11 and 16.

SmartGov strives to install and maintain eight elements of good governance for its partners. These elements are essential for the smooth adoption of technological solutions and development of the organizations.
SmartGov provides a data management infrastructure that allows local authorities and state institutions to better understand and resolve citizen needs, and improve mechanisms of communication and participation. In the process, we empower these institutions to be inclusive, accountable and effective. We also equip citizens with the tools to communicate and participate with local authorities and state institutions. Our efforts thus contribute to the United Nations Sustainable Development Goals 11 (Sustainable Cities and Communities) and 16 (Peace, Justice and Strong Institutions).

CORE PRINCIPLES & ELEMENTS

Our S.M.A.R.T Acronyms Are Our Drive:

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SOCIAL:

Personalizing service delivery to enable citizens and civil society to co-create with the government

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MOBILE:

Leverging the latest mobile technologies to deliver information and services

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ANALYTICAL:

Utilizing on big data analytics to drive policy actions

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RELIABLE:

Transforming accountability and transparency via engaging citizens’ ideas and enabling businesses to use data for innovating their services

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TRUSTWORTHY:

Implementing effective cybersecurity measures to ensure services are resilient, secure, and protect privacy.

Forward Thinking. 
Regenerative Doers.

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